Bj live Privacy Policy – Our Firm Commitment to Protecting Your Data

Welcome to the bj live platform. This Privacy Policy ("Policy") explains how bj live collects your personal information, how it is used, and the steps we take to keep it secure.

We believe privacy is a fundamental right. Every bj live member's personal data is a trust we hold sacred — and upholding that trust is our greatest responsibility.

By using bj live, you are considered to have agreed to this Privacy Policy. The policy is part of our Terms & Conditions' Reading both together will give you the complete picture.

Bj live only collects information that is necessary to operate the platform and keep you safe. We never ask for data we don't need.

Information Provided Directly

• At registration: full name, mobile number, email address, date of birth
• For identity verification: a copy of your national ID card or other government-issued document
• Payment details: bKash, Nagad, or Rocket number (fully encrypted)
• In support chat: your conversation history and complaint details

Automatically Collected Data

• Device type, operating system, and browser version
• IP address and approximate location (for security purposes only)
• Which pages you visited on the platform and how long you spent on them
• Gaming activity — which games you played and how much you wagered (for account management purposes)

Bj live uses your data only for specific, defined purposes. Each purpose is clearly outlined below:

• Account Management: Creating your account, managing logins, and keeping your account secure.
• Identity Verification: Confirming that you are of legal age and are who you say you are.
• Payment Processing: Processing deposits and sending withdrawals.
• Customer Support: Answering your questions and resolving any issues you may have.
• Fraud Prevention: Detecting unusual activity to keep your account secure.
• Legal Obligation: Meeting the requirements of applicable laws and regulatory authorities.
• Platform Improvement: Analytics to improve the user experience.
• Contact: Sending important updates, security alerts, and (with your consent) promotional offers.

Bj live never sells your personal data. However, there are limited circumstances in which information may need to be shared:

Service Providers

Minimal necessary data may be shared with trusted third-party partners for payment processing (bKash, Nagad gateways), technology infrastructure, and security services. These partners operate under strict confidentiality agreements.

Legal Requirements

Bj live is required to comply with court orders, lawful requests from law enforcement, and directives from regulatory authorities. Any data shared in such cases is done strictly in accordance with applicable law.

Fraud Prevention

Data may be shared with relevant authorities to prevent money laundering or other financial crimes.

Bj live uses industry-leading security technology to protect your data. Our security team monitors the platform 24/7.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-factor authentication (2FA): An extra layer of protection at login.
• Firewall Protection: Advanced firewall protection to prevent unauthorised access.
• Regular Security Audits: Regularly audited by independent third-party experts.
• Data Backup: Data is securely backed up across multiple servers.
• Suspicious Activity Alerts: Instant alerts for unusual logins or transactions.

The bj live website and app use cookies — small text files stored in your browser that help deliver a more personalised experience on the platform.

Cookies We Use

You can disable optional cookies through your browser settings. Please note that turning off essential cookies may affect how bj live functions.

Bj live does not retain your data longer than necessary. How long we keep it depends on the type of information and the purpose it serves.

• Account Information: For the duration of your account and up to 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulations).
• Support Chat: 2 years.
• Analytics Data: Anonymised and retained for a maximum of 2 years.
• Identity Verification Documents: 3 years after verification.

As a bj live member, you have important rights regarding your personal data. We respect these rights and are ready to assist with any request.

Bj live is strictly committed to protecting minors (under 18). We never knowingly collect personal data from anyone under the age of 18.

Age is verified at registration through date of birth. Any account found to belong to a minor is immediately suspended and all associated data is permanently deleted.

This Privacy Policy may be updated from time to time due to changes in law, business needs, or technological developments.

Before any significant changes, bj live will notify members via email or in-app notification at least 7 days in advance. Minor updates (such as spelling corrections or clarifications) may take effect without prior notice.

The "Last Updated" date at the top of this page always reflects the latest version. It is good practice to review this page from time to time.

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please reach out through the following:

• Email: support@bjlive.im
• Live Chat: Available on the platform 24/7
• Response Time: Typically 24 hours, up to a maximum of 30 days

We accept all communications in Bengali or English. Your privacy concerns matter to us — no question is too small.